We want every purchase to be a positive experience. If you are not satisfied with an eligible product, you may request a return in accordance with this policy.
Return Window
Return requests should normally be submitted within 30 days of the date your order was delivered.
Returned merchandise must generally be unused, undamaged, and in suitable condition for resale. Original packaging and included accessories should be retained whenever possible.
Products Not Eligible for Return
Returns may not be accepted for:
- Personalized or specially customized products
- Made-to-order merchandise
- Digital products
- Gift cards
- Final-sale or clearance items
- Products that have been used or altered
- Products damaged after delivery through improper use
Damaged or Incorrect Products
If your order arrives damaged, defective, or contains an incorrect item, please contact us promptly.
We may request photographs or additional order information to assess the issue. If the claim is confirmed, we will determine an appropriate resolution.
Refunds
After an approved return is received and inspected, the applicable refund will be issued to the original payment method.
Refund posting times depend on your bank, card issuer, or payment service provider.
Return Shipping
Unless an item is defective, damaged during shipment, or incorrectly supplied, return shipping costs may be the responsibility of the customer.
Returns that do not meet the requirements of this policy may be refused.